Join the vibrant and growing MCG Energy team!
Energy Software Career Opportunities with MCG Energy
This is a full-time hybrid role for a Chief Marketing Officer at MCG Energy Solutions, LLC in Minneapolis, MN, with flexibility for remote work. The Chief Marketing Officer will be responsible for market planning, market research, public relations, marketing management, and sales strategies to drive business growth and brand awareness.
- Market Planning, Market Research, and Public Relations skills
- Marketing Management and Sales experience
- Proven track record in developing and executing successful marketing strategies
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to adapt to a fast-paced environment and lead cross-functional teams
- Experience in the energy industry is a plus
- Experience in B2B SaaS is a must
- Experience with global marketing is a must
Please use the Apply Now button to the left, or submit your resume and cover letter to jobs@mcgenergy.com with “Chief Marketing Officer” in the subject line.
This position is responsible for serving multiple constituents, both internally and externally, as experts within the energy industry and MCG’s product portfolio. An EPA – Customer Care’s primary role is to work with Account Coordinators, Product Managers, Application Support staff, and customers to provide subject matter expertise in the areas of the energy industry and MCG’s products to facilitate customers achieving maximum benefit and satisfaction in their use of MCG’s products.
This role is ultimately responsible for the retention and satisfaction of each MCG customer.
- Collaborate closely with MCG Account Coordinators to address customer inquiries and concerns promptly and professionally.
- Foster and nurture enduring relationships with key stakeholders at client companies, including users, managers, and executives.
- Build and maintain strong, long-lasting, personal relationships with users, managers, and executives at customer companies.
Proactively identify opportunities for growth within existing client accounts.
- Work closely with clients to understand their evolving needs and offer scalable solutions that align with their strategic objectives.
- Drive the expansion of MCG’s presence within client organizations, leveraging existing relationships and delivering exceptional customer experiences.
Consult with others and provides input to company software roadmap, including software assurance guarantees. Those others include:
- Market technical forums
- Industry conferences and exhibits
- Internal market monitoring team, product design team, technical staff, sales and marketing professionals and executive leadership team.
Participate as implementation team member.
- Document customer requirements accurately and effectively, ensuring clarity and alignment.
- Configure software applications according to customer specifications, adhering to best practices and industry standards.
- Coordinate client integration and acceptance test activities.
- Develop training materials and conduct training sessions as needed.
Assist in the planning and execution of MCG User Group conferences. Create and deliver content for conferences or other company presentations as assigned.
In all cases, behave ethically and legally with all peers, contacts, and customers.
Perform other duties as delegated or assigned by the MCG leadership team.
This individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, education, and/or ability required.
Required Skills
- Knowledge of Generation and Transmission outage activities and processes
- Knowledge of North American ISOs and power markets
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders at all levels.
- Strong problem-solving and analytical skills, with the ability to assess customer needs and provide effective solutions.
- Proven ability to prioritize and manage multiple projects simultaneously, meeting deadlines and delivering high-quality results.
- Exceptional attention to detail and accuracy in documentation and configuration of software applications, including the ability to test and train on them.
- Proficiency in using software tools and applications, including project management software, CRM systems, and productivity tools.
- Superior meeting management and participation skills, to include client’s executive level
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Must be able to convey essential information clearly and concisely to clients, peers, and leadership, both in writing and verbally.
- Excellent listening and presentation skills
- Must be willing to represent the company in public forums and present a professional image in conduct and personal presentation
- Solid working knowledge of all products in the Microsoft Office suite. Past experience with CRM software or other personal relationship management tools.
- Knowledge of control room activities and processes.
Preferred Skills
- In-depth understanding of software implementation processes and methodologies
- Outage/Operator Experience. Involvement with bilateral transactions, numerous counter-parties, etc.
Leadership Skills
- Must possess impeccable self-direction and planning skills.
- Must carry the strong voice of the customer to MCG internal teams, and must be able to weigh all inputs in order to produce a consensus.
- At times, the EPA – Customer Care will be asked to direct others (Account Coordinators and App Support), either directly or through participation as a team leader, and must do so effectively and ethically.
This is a full-time, remote position. The successful candidate will be able to work remotely from their home office. MCG’s headquarters is located in Minneapolis, Minnesota.
- 5+ years of proven hands on experience working in control room operations, outage planning, or outage coordination.
- Strong knowledge of the energy industry, including an understanding of industry trends, challenges, and regulatory requirements.
- Preferred: Proven experience in a customer or stakeholder-facing role, preferably in the energy industry or software implementation.
- Preferred: Experience in software implementations, and in configuring and testing software applications and ensuring adherence to best practices and industry standards.
Please use the Apply Now button to the left, or submit your resume and cover letter to jobs@mcgenergy.com with “EPA – Care Delivery ” in the subject line.
MCG seeks an Energy Product Analyst to join our Customer Care team. The successful candidate will have experience in the energy industry as an electricity trader or scheduler. This role is dedicated to ensuring the day-to-day success of traders, schedulers, analysts and others using MCG’s industry-leading software suite. The Energy Product Analyst will serve as a key resource for users, providing expert guidance, troubleshooting issues, and facilitating the effective use of MCG’s cutting-edge tools designed specifically for the energy market. By offering comprehensive support and working closely with clients to understand their unique needs and challenges, the Energy Product Analyst will play a vital role in maximizing the value of MCG’s software solutions, ultimately contributing to the success and satisfaction of our clients in the dynamic and fast-paced energy trading industry. The Energy Product Analyst will work remotely, collaborating with other Energy Product Analysts, development teams, and support staff based at MCG’s headquarters in Minneapolis, Minnesota, to solve problems, innovate business processes and solutions, and provide subject matter expertise to grow MCG and maximize client benefit.
- Manage the retention and satisfaction of assigned MCG client companies.
- Manage own work and the work of MCG Account Coordinator(s) to answer questions, solve problems, assess priorities, and identify opportunities to solve client problems through the placement of new MCG products.
- Build and maintain strong, long-lasting, personal relationships with users, managers and executives at client companies.
- Provide input into the company software roadmap as an expert in customers’ work processes and goals. Gather roadmap input from various sources, including market technical forums, industry conferences and exhibits, and on-site customer visits.
- Plan and present demonstrations of MCG software applications to potential customers, conferences and other forums. Assist in the planning and preparation of MCG User Group conferences and work groups.
- Create and deliver content at conferences and other company presentations as assigned.
- Behave ethically and legally in all interactions with peers, contacts, and clients.
- Perform other duties as assigned.
- Minimum of 5 years’ experience working as an energy trader or scheduler with experience in the CAISO market and/or WECC bilateral markets.
- Excellent communication skills, including professional phone, email and meeting skills that reflect your industry experience and knowledge of client needs.
- Strong personal organization and project management skills, with a proven ability to manage multiple projects simultaneously while maintaining strict attention to detail.
- Ability to weigh all inputs and build consensus as the strong voice of the Client to MCG internal teams.
- Demonstrated leadership skills to effectively direct others, either directly or through participation as a team leader.
This is a full-time, remote position. The successful candidate will be able to work remotely from their home office. MCG’s headquarters is located in Minneapolis, Minnesota.
Please use the Apply Now button to the left, or submit your resume and cover letter to jobs@mcgenergy.com with “Energy Product Analyst” in the subject line.