Energy Software Career Opportunities with MCG Energy

Join the vibrant and growing MCG Energy team!

Energy Product Analyst

Remote/Minneapolis, MN


MCG Energy seeks an Energy Product Analyst to join our Customer Care team. The successful candidate will have experience in the energy industry as an electricity trader or scheduler. This role is dedicated to ensuring the day-to-day success of traders, schedulers, analysts and others using MCG’s industry-leading software suite. The Energy Product Analyst will serve as a key resource for users, providing expert guidance, troubleshooting issues, and facilitating the effective use of MCG’s cutting-edge tools designed specifically for the energy market. By offering comprehensive support and working closely with clients to understand their unique needs and challenges, the Energy Product Analyst will play a vital role in maximizing the value of MCG’s software solutions, ultimately contributing to the success and satisfaction of our clients in the dynamic and fast-paced energy trading industry. The Energy Product Analyst will work remotely, collaborating with other Energy Product Analysts, development teams, and support staff based at MCG’s headquarters in Minneapolis, Minnesota, to solve problems, innovate business processes and solutions, and provide subject matter expertise to grow MCG and maximize client benefit.

  • Manage the retention and satisfaction of assigned MCG client companies.
  • Manage own work and the work of MCG Account Coordinator(s) to answer questions, solve problems, assess priorities, and identify opportunities to solve client problems through the placement of new MCG products.
  • Build and maintain strong, long-lasting, personal relationships with users, managers and executives at client companies.
  • Provide input into the company software roadmap as an expert in customers’ work processes and goals. Gather roadmap input from various sources, including market technical forums, industry conferences and exhibits, and on-site customer visits.
  • Plan and present demonstrations of MCG software applications to potential customers, conferences and other forums. Assist in the planning and preparation of MCG User Group conferences and work groups.
  • Create and deliver content at conferences and other company presentations as assigned.
  • Behave ethically and legally in all interactions with peers, contacts, and clients.
  • Perform other duties as assigned.
  • Minimum of 5 years’ experience working as an energy trader or scheduler with experience in the CAISO market and/or WECC bilateral markets.
  • Excellent communication skills, including professional phone, email and meeting skills that reflect your industry experience and knowledge of client needs.
  • Strong personal organization and project management skills, with a proven ability to manage multiple projects simultaneously while maintaining strict attention to detail.
  • Ability to weigh all inputs and build consensus as the strong voice of the client to MCG internal teams.
  • Demonstrated leadership skills to effectively direct others, either directly or through participation as a team leader.
  • Must reside in the U.S.

This is a full-time, remote position. The successful candidate will be able to work remotely from their home office. MCG’s headquarters is located in Minneapolis, Minnesota.